Last Updated: 7 July 2026
This Privacy Policy explains how MyTiko (operating at mytiko.online) collects, uses, stores, and protects personal information provided by visitors and users of this website. We are committed to handling your information responsibly and transparently, in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
MyTiko is a professional development education platform for working adults in Malaysia, operated from Suite 163E Level 16, Hunza Tower, Gurney Paragon, 10250 George Town, Penang. We can be reached at [email protected] or +60 12-474 9678.
As the data user under the PDPA, we are responsible for the personal data you provide to us through this website.
We collect personal information only when you actively provide it to us. This includes:
Contact enquiry data: When you submit our contact form, we collect your name, email address, phone number, and the content of your message.
Newsletter subscription data: If you subscribe to our mailing list, we collect your email address.
Technical data: When you visit this website, our hosting infrastructure may automatically collect technical information such as your IP address, browser type, operating system, referring URL, and pages visited. This data is collected in aggregate and is not linked to your identity.
Cookie data: We use cookies to remember your preferences and to understand how visitors use our site. Please see our Cookie Policy for full details.
We use the information you provide for the following purposes:
To respond to your enquiries and provide you with information about our courses and services. To send you articles and updates if you have subscribed to our mailing list. To improve the content and functionality of this website based on how visitors use it. To comply with any legal obligations that apply to us as a data user under Malaysian law.
We do not use your personal data for automated decision-making or profiling.
Under the Personal Data Protection Act 2010, we process your personal data on the basis of your consent, which you provide when you submit a contact form or subscribe to our mailing list. You may withdraw your consent at any time by contacting us at [email protected].
We may also process data where necessary to comply with a legal obligation or to protect the vital interests of any person.
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our website is served over HTTPS. Contact form submissions are transmitted via email and stored securely.
We retain your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Contact enquiry data is typically retained for up to 24 months. Newsletter subscriber data is retained until you unsubscribe.
We do not sell, rent, or trade your personal data to third parties. We may share your information with trusted service providers who assist us in operating this website and delivering our services — for example, email service providers or web hosting companies. These providers are contractually required to handle your data in accordance with applicable privacy laws.
We may also disclose your information where required by law, court order, or government authority.
This website may use third-party services including Google Analytics for website traffic analysis and Google Ads for advertising purposes. These services may collect data about your visit in accordance with their own privacy policies. We encourage you to review Google's Privacy Policy at policies.google.com/privacy.
We use Google Maps to display our office location. Google Maps operates under Google's own privacy policy.
Under the Personal Data Protection Act 2010, you have the following rights regarding your personal data:
Right of access: You may request a copy of the personal data we hold about you.
Right of correction: You may request that we correct any inaccurate or incomplete personal data.
Right to withdraw consent: You may withdraw your consent to our processing of your data at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
Right to limit processing: In certain circumstances, you may request that we limit how we use your data.
To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable timeframe and in accordance with the PDPA.
We use cookies on this website. For full details of what cookies we use, why we use them, and how to manage your preferences, please read our Cookie Policy.
This website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.
MyTiko's courses and services are intended for working adults. We do not knowingly collect personal data from individuals under the age of 18. If you believe we have inadvertently collected data from a minor, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Email: [email protected]
Phone: +60 12-474 9678
Address: Suite 163E Level 16, Hunza Tower, Gurney Paragon, 10250 George Town, Penang, Malaysia